Refund Policy

Thank you for shopping with us!

We are committed to providing high-quality products that we hope you will enjoy. Due to the nature of our business and products, all sales are final.

No Refunds: Once an order has been placed and processed, we are unable to offer refunds, returns, or exchanges. Please review your order carefully before completing your purchase.

Exceptions: We strive for excellence and want you to be fully satisfied with your purchase. If your order arrives damaged or incorrect due to our error, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

Contact Us: If you have any questions or concerns about your order, please reach out to us at info@openwater.music.

We are here to help!

Thank you for your understanding and for supporting our small business.